Privacy policy

We, Fujifilm DKH LLP (hereinafter “Fujifilm”, “Nura”, “we”, “us” or “our”), providing the services under the name and style “Nura” is committed to protecting and respecting your privacy and value our relationship with you. This Privacy Policy describes our standard privacy practices with respect to information collected through our website only.

Please carefully review this Privacy Policy below before using our website. We reserve the right to modify or amend the terms from time to time without notice. You are requested to read and understand the Privacy Policy every time you use the website. Your continued use of our website will mean you accept the changes to the Privacy Policy as and when they are incorporated. When you access our website, you agree to be bound by the terms and conditions of this Privacy Policy as updated from time to time. If you do not agree to the terms of this Privacy Policy, you may immediately discontinue using the website and may not accept or download the cookies into your device(s).

What information do we collect?

We collect the following information; (1) personally identifiable information that you provide voluntarily when you access certain features of the Services as noted below in this Privacy Policy, and (2) generalized usage information that we collect automatically as you access the Services.

When you browse or register for services as may be available on our website, you may be required to provide certain basic information when filling in the mandatory data sheet on the website. During the process, you may be required to enter your name, e- mail address, mailing address and/or phone number and such other information as may be needed from time to time. If you are merely browsing the website, Cookies may be downloaded onto your device(s) automatically or with permission depending on the settings within the browser that you may be using (Google Chrome, Internet Explorer, etc.) These settings may be changed or modified in your browser.

The information that is voluntarily provided are; (a) Information collected when signing up: personal details including but not limited to name, user name, address, contact information, date of birth, etc and such other information submitted when creating your account or collected through the Cookies that are downloaded on to your web browser. (b) Data we collect for customer service and support: information that you provide including records of correspondences, feedbacks, customer surveys, competitions, browsing patterns will be retained by us.

Usage information that is automatically collected on the websites.

When you access our Websites, we may collect certain generalized information without your actively providing such information which may include, but not limited to your browser type, your operating system, and your IP address using Cookies.

If you enable location services on your device and grant permission to the website to access this feature, we may collect your location via GPS in order to provide you with such additional or relevant features. We automatically identify your location using the IP address of your specific device, to track usage of our website, which is considered Anonymous Data, collected using Cookies downloaded onto the device allowing us to provide you with seamless service while browsing the website (for more information, please refer – Our Cookie Policy).

The information collected will be maintained in our designated server for as long as is necessary. You may contact us for removal/modification of your data if required and such requests shall be considered by us at our sole discretion.

How we use the information?

To personalize your experience, to improve the website, to improve customer service, to process transactions, etc. The information, whether in the public or private domain, will not be sold, exchanged, transferred, or transferred to any third-party, without your consent, unless such information is requested by a court of law.

How do we protect your information?

We implement all standard industry-accepted protocols as security measures to maintain the safety of your personal information. We offer the use of a secure server. Unfortunately, the transmission of information via. the internet is not completely secure. We will do our best to protect your personal data, but we cannot guarantee the security of your data transmitted to the website; any transmission is at your own risk. Once we have received your information, we will use standard protocols and procedures to try to prevent unauthorized access or dissemination.

You are responsible for keeping the password or user ID code confidential issued or created by you for the use of the website. We insist that you do not share the password or user ID code with any third- party. All supplied payment-related information is transmitted to our banking partners which are then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Cookies

We may place small data files, called “cookies,” on your device. It is standard web technology allowing us to store and retrieve customer information such as login details, passwords, etc., on the users' devices. Cookies automatically identify your browser to our server whenever you access the website.

Cookies also help us review usage and traffic patterns on our website. You can change the cookie setting in the browser as most automatically download the cookies, although this may prevent the seamless experience of various features, suggestions, preferences, etc. while using the website. None of the information collected is linked to any personally identifiable information of the user.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These links are provided only for your convenience and, as such, you may choose to access the links at your own risk. However, we do not assure or guarantee the integrity of the website or the content therein.

Each of these third-party sites has separate and independent privacy policies and are not governed by this Privacy Policy and we take no responsibility or liability for the content and activities of these linked sites. We recommend reading and understanding the Privacy policy of the third-party website before accessing and using them. Nevertheless, we seek to protect the integrity of our website and welcome any feedback about these sites.

Cookie Policy

As already mentioned above, we procedurally collect information about your device by using Cookies that are downloaded as approved by you. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use cookies to enhance our security, help us gather information during subscription and understand our web traffic trends. They help us to improve the Services and to deliver a better and more personalized experience. They enable us: 1. To estimate our audience and usage patterns; 2. To store information about your preferences and customize the services on the website to your individual interests; 3. Faster searches; 4. To provide anonymised statistical information using non-personal data You may set your browser to block cookies and local storage devices, but if you do so, you may not be able to access all of the features of the Services. For further functionalities and the uses about cookies visit: www.aboutcookies.org

Additional Privacy Protections For Children Using The Internet

Our services are not targeted towards minor children. Our website does not permit children under the age of 18 to sign up for services. We encourage minors to seek the consent of their parents before providing any information about themselves or their households to anyone on the Internet. We encourage parents to take an active role to protect the privacy and security of their children and to prevent the inappropriate use of information about their children.

We support the development of technologies that help parents to control the collection and use of personal information from children who use online services in their households. However, should a minor share information with us on the website the same level of protection will be extended to them as well. The Parents may reach out to us for more information on how to keep safe or remove such data that is already shared, any action taken in this regard shall be purely at our discretion and will be final.

Handling incoming calls which disconnect an ongoing call

Nura will use third party platform to receive and make calls to our registered and Interested (Leads) Customers only.

Queries

If you have any questions about this Privacy Policy, then please contact us at hello@nura.in.

Changes to Privacy Policy

We may change/modify this Privacy Policy from time to time. We encourage you to check this page for any changes to the Privacy Policy and new versions thereof when using the website. By continuing to access, browse, and/or use the Services, you agree to accept any posted revised terms.

Refund policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted: (if applicable)

Refunds(If applicable)

Once your request for return is received , we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund , then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@nura.in.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Terms of service

Overview

This website is operated by Nura. Throughout the site, the terms “we”, “us” and “our” refer to Nura. Nura offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 3 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 4 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 6 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 7 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 8 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 11 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Nura, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 13 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Nura and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 14 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 15 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 16 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 17 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Bangalore, Karnataka

SECTION 18 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 19 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@nura.in.

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